Trusted Online Korean Skincare Store in Bangladesh
Welcome to Miso Glow BD, your trusted online destination for authentic Korean skincare products in Bangladesh. By visiting, browsing, or purchasing from our website, you agree to follow these Terms and Conditions.
Please read them carefully before using our platform. These terms are designed to ensure transparency, trust, and a secure shopping experience for every customer.
General Terms and Agreement of Use
By accessing and using the Miso Glow BD website, you agree to comply with our user policies and terms of service.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Customers are encouraged to review this page regularly.
Continued use of our website means you accept the latest version of these terms.
Product Authenticity, Information & Pricing Policy
Miso Glow BD is committed to providing 100% authentic Korean skincare products sourced from verified suppliers.
We strive to ensure that all product descriptions, images, and pricing are accurate. However, slight variations may occur due to:
- Manufacturer packaging updates
- Device display differences
- Lighting and photography variations
Product prices, availability, and promotions may change at any time without prior notice.
If a product becomes unavailable after placing an order, we will inform you promptly and offer a replacement, alternative, or refund.
Order Acceptance, Inspection & Return Policy
Customers are strongly encouraged to inspect products at the time of delivery in front of the delivery rider.
You have the right to verify:
- Product authenticity
- Packaging condition
- Physical condition
- Match with the product displayed online
If you are not satisfied, you may return the product immediately to the rider. In this case, only the delivery charge will apply.
If a product is damaged during delivery, Miso Glow BD will take full responsibility and provide a replacement or appropriate solution at no extra cost.
If the delivered product does not match the website description, you may refuse delivery immediately.
Delivery Charges & Shipping Policy
We maintain fair and affordable delivery charges:
- Inside Dhaka: 60–70 BDT (including packaging)
- Outside Dhaka: 120–140 BDT (depending on weight and courier rates)
Delivery time and charges may vary depending on location, product availability, and courier service conditions.
Communication & Marketing Policy
When you interact with Miso Glow BD (account creation, order, or inquiry), you may receive:
- Order confirmations
- Delivery updates
- Customer support messages
- Promotional offers and updates
You can unsubscribe from promotional messages at any time.
We respect your privacy and never sell or share your personal data without your consent.
Website Use & Customer Responsibilities
By using our platform, you agree not to misuse the website. Prohibited activities include:
- Placing fake or fraudulent orders
- Attempting to hack or disrupt the system
- Providing false or misleading information
- Misusing brand identity or content
We expect all users to act responsibly and respectfully.
Reviews, Feedback & User Content Policy
Customers are welcome to share reviews and feedback.
All content must be:
- Honest
- Respectful
- Accurate
Miso Glow BD reserves the right to remove any misleading, abusive, or inappropriate content without notice.
Copyright & Intellectual Property
All website content, including:
- Logo
- Images
- Text
- Graphics
- Website design
is the intellectual property of Miso Glow BD.
Unauthorized use, reproduction, or copying is strictly prohibited and may lead to legal action.
Product Use Disclaimer
All products sold are authentic and sourced from trusted suppliers. However, results may vary depending on individual skin types and usage.
We recommend reviewing product ingredients before use.
Miso Glow BD is not responsible for:
- Allergic reactions
- Skin sensitivity
- Improper product usage
Products are used at the customer’s own discretion.
Limitation of Liability
Miso Glow BD is not liable for indirect or consequential damages resulting from:
- Website usage
- Delivery delays due to external factors
- Misuse of products
We remain committed to resolving customer concerns fairly and professionally.
Privacy & Data Protection
We collect only necessary customer information for:
- Order processing
- Delivery
- Customer service
Your data is securely stored and used only for operational purposes.
We do not sell or share customer data with third parties.
Force Majeure (Uncontrollable Events)
We are not responsible for delays or service interruptions caused by events beyond our control, such as:
- Natural disasters
- Political unrest
- Courier disruptions
- Technical failures
We will communicate with customers promptly in such situations.
Account Suspension or Termination
We reserve the right to suspend or terminate accounts without notice if we detect:
- Fraudulent activity
- Policy violations
- Abuse of services
This ensures protection for both customers and our business.
Governing Law
These Terms and Conditions are governed by the laws of Bangladesh.
Any disputes will be handled according to applicable national laws and regulations.
Our Mission & Commitment
Miso Glow BD was founded to provide authentic Korean skincare at fair prices, with a focus on honesty, transparency, and customer satisfaction.
Our goal is to build long-term trust and become one of the most reliable skincare brands in Bangladesh.
Contact & Support
For any inquiries or support, you can reach us through:
- Official Website
- Facebook Page
- TikTok
- Customer Support Channels
Our team is always ready to assist you.
Thank you for choosing Miso Glow BD — your trusted source for authentic Korean skincare in Bangladesh.