Trusted Online Korean Skincare Store in Bangladesh
Welcome to Miso Glow BD, your trusted online destination for authentic Korean skincare products in Bangladesh. By visiting, browsing, or purchasing from our website, you agree to follow these Miso Glow BD Terms and Conditions. Please read them carefully before using our platform. These terms are designed to ensure transparency, trust, and a secure shopping experience for every customer.
General Terms and Agreement of Use
By accessing and using the Miso Glow BD website, you confirm that you agree to follow our website user agreement and all applicable policies. We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Customers are encouraged to review this page periodically to stay informed about any updates.Continued use of our website indicates your acceptance of the latest Terms of Service.
Product Authenticity, Information, and Pricing Policy
Miso Glow BD is committed to providing 100% authentic Korean skincare products sourced from verified suppliers and trusted distributors.We make every effort to ensure that all product descriptions, images, and pricing information are accurate. However, slight variations may occur due to:
Manufacturer packaging updates
Display differences on devices
Lighting and photography variations
Product prices, availability, and promotional offers may change at any time without prior notice.If a product becomes unavailable after placing an order, we will notify you promptly and offer an alternative, replacement, or refund.
Order Acceptance, Inspection, and Return Policy
Customers are encouraged to inspect the product carefully at the time of delivery in the presence of the delivery rider.You have the right to verify:
Product authenticity
Packaging condition
Physical condition of the product
Match with the product displayed online
If you are not satisfied, you may return the product immediately to the delivery rider. In such cases, only the delivery charge will apply.If the product is damaged during delivery, Miso Glow BD will take full responsibility and provide a replacement or solution at no additional cost.If the delivered product does not match the website description, you have the right to refuse the delivery immediately.
Delivery Charges and Shipping Policy
Our delivery charges are designed to remain affordable and fair:
Inside Dhaka: 60–70 BDT (including packaging)
Outside Dhaka: 120–140 BDT depending on product weight and courier charges
Delivery time and charges may vary depending on location, product availability, and courier service conditions.
Communication, Marketing, and Customer Contact Policy
When you create an account, place an order, or contact us, you may receive:
Order confirmation messages
Delivery updates
Customer support communication
Promotional offers and updates
Customers may unsubscribe from promotional communications at any time.We respect your privacy and never sell, rent, or share your personal information with third parties without your consent.
Website Use and Customer Responsibilities
By using our website, you agree not to misuse our platform. Prohibited activities include:
Placing fake or fraudulent orders
Attempting to hack or disrupt the website
Providing false information
Misusing brand content or identity
We expect all users to act responsibly and respectfully while using our platform.
Reviews, Feedback, and User Content Policy
Customers are welcome to share reviews, feedback, and experiences regarding products and services.All reviews must be:
Honest
Respectful
Accurate
Miso Glow BD reserves the right to remove any misleading, abusive, or inappropriate content without prior notice.
Copyright, Trademark, and Intellectual Property Rights
All content on the Miso Glow BD website, including:
Logo
Images
Text
Graphics
Website design
are the intellectual property of Miso Glow BD.Unauthorized copying, reproduction, or use of any content is strictly prohibited and may result in legal action.
Product Use Disclaimer
All products sold by Miso Glow BD are authentic and sourced from trusted suppliers. However, skincare results may vary depending on individual skin types, conditions, and usage.We recommend customers review product ingredients carefully before use.Miso Glow BD is not responsible for:
Allergic reactions
Skin sensitivity
Improper product use
Customers use products at their own discretion and responsibility.
Limitation of Liability
Miso Glow BD will not be held liable for any indirect, incidental, or consequential damages resulting from:
Use of our website
Delay in delivery due to courier or external factors
Customer misuse of products
We are committed to resolving customer issues professionally and fairly.
Privacy and Data Protection Policy
We collect only necessary customer information required for:
Order processing
Delivery
Customer service
Your personal data is stored securely and used solely for operational purposes.We do not share or sell customer data to third parties.Protecting customer privacy is one of our highest priorities.
Force Majeure (Uncontrollable Events)
Miso Glow BD is not responsible for delays or service interruptions caused by events beyond our control, including:
Natural disasters
Political unrest
Courier disruptions
Technical failures
We will communicate with customers promptly if such situations occur.
Account Suspension or Termination Policy
We reserve the right to suspend or terminate user accounts without prior notice if we detect:
Fraudulent activity
Policy violations
Abuse of services
This action is taken to protect our customers and business integrity.
Governing Law and Legal Jurisdiction
These Terms and Conditions are governed by the laws of Bangladesh.Any disputes arising from the use of our website will be handled in accordance with the applicable laws and regulations of Bangladesh.
Our Mission and Commitment to Customers
Miso Glow BD was founded with a mission to provide authentic Korean skincare products at fair prices. We believe in honesty, transparency, and customer satisfaction.Our goal is to build long-term trust and become one of the most reliable Korean skincare brands in Bangladesh.Customer trust and satisfaction will always remain our top priority.
Contact and Customer Support
For any questions, support, or assistance, customers can contact us through:
Official Website
Facebook Page
Instagram
TikTok
Customer Support Channels
Our support team is always ready to assist you.Thank you for choosing Miso Glow BD — your trusted source for authentic Korean skincare in Bangladesh.